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Facilities Manager

Company: Oneida Indian Nation
Location: Oneida
Posted on: November 22, 2021

Job Description:

Job Description Duties & Responsibilities: 1. Oversees the Senior Supervisors and staff in each group to include Rapid Response; Aesthetics; Preventative Maintenance; Operations; Carpenters and Upholstery. 2. Monitors the effectiveness of each group and directs staff to provide superior internal and external customer service. 3. Tracks daily Rapid Response calls through HOTSOS to ensure response times are adequate and all pertinent information is recorded. Tracks monthly call amounts to predict future staffing needs. 4. Coordinates all aesthetics issues throughout the property and ensure the resort is maintained at the Forbes 4-star standards. 5. Coordinates with other departments on all internal and external moves of furniture, gaming machines, and any other equipment as needed. Provides proper paperwork for all items going into storage with the Warehouse Manager; as well as any items for disposal. 6. Walks the property on a weekly basis, noting appearance deficiencies and seeing that these deficiencies are corrected in a timely manner. Creates databases to track aesthetic issues and repairs for the entire Resort, including off-site properties. Functions as the primary liaison between the Facilities Department and other Resort department Directors and VPs in conducting property walk-thrus. 7. Collaborates with the Facilities PM/Inventory Coordinator to maintain current stock levels of Aesthetic materials including: paint, wall coverings, tile, and carpeting; ensuring timely Aesthetic repairs can be completed. 8. Monitors the Preventative Maintenance program, ensuring that a 90% monthly completion rate is maintained. Works to compare equipment PM vs. equipment breakdowns to ensure PM frequencies are adequate. Advises Senior Supervisor of any necessary adjustments to the PM schedule. 9. Ensures all daily PM Resort checks are completed on time and by each shift. Notes any deficiencies in the equipment and makes corrective recommendations as needed. 10. Oversees daily, weekly, monthly, and yearly maintenance functions at the Lodge. Effectively maintains the existing AAA 4 diamond rating at the Lodge; always considers options to improve that rating to AAA 5 diamond status. 11. Sets goals and strategies for the Senior Supervisors each year with a Performance Action Plan. Monitors and evaluates their performance progress throughout the year with written reports. Meets with Senior Supervisors on a monthly basis. 12. Evaluates department processes and procedures used within the Resort to manage department issues and incorporates strong operational controls to define department roles and responsibilities in the existing Facilities job functions. 13. Assists Director in establishing contingency planning and emergency response procedures to minimize the business affect in the event of the interruption of critical utilities and equipment. 14. Assists Director in reviewing engineering design and construction of new facilities, alterations or modifications to existing facilities. 15. Coordinates with other operational departments when required to do so to make necessary improvements, alterations and/or repairs. 16. Provides timely communication to insurance carrier, local fire dept., utility co., and the appropriate resort personnel for shutdowns. 17. Maximizes productivity by planning appropriately for work assignments and avoiding distractions which may divert attention from the work sight. 18. Coordinates with Supervisory staff and oversees interviewing and selection process ensuring that the most qualified candidates are hired. 19. Effectively facilitates employee problem resolution through Supervisors and Employee Relations. 20. Effectively coordinates and oversees regulatory compliance with respect to safety & health issues through regular facility inspections. Job Requirements Minimum Qualifications: 1. Bachelor's Degree in Engineering Technology or Construction related discipline required. 2. At least 8 years of relevant work experience with 5 years at a managerial level. Fifteen years of relevant work experience with 7 years at a managerial level may be substituted for education. 3. Prior facilities management experience in hotel / resort setting is required. 4. Must possess excellent communication skills, diplomacy and objectivity. 5. Must possess valid driver's license. 6. Excellent oral and written communication skills required. 7. Must be detail-oriented and able to strive in a multi task environment. 8. Must have excellent computer skills, CAD skills preferred. 9. Possesses an understanding of Project Management procedures and processes. 10. Demonstrates excellent leadership and interpersonal skills.

Keywords: Oneida Indian Nation, Syracuse , Facilities Manager, Executive , Oneida, New York

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