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FT Framing Manager

Company: Michaels Stores, Inc.
Location: Syracuse
Posted on: September 13, 2020

Job Description:

We're here for the makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their art. Major Activities - Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results - Develop and coach the team selling behaviors - Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager - Achieve your KPIs and manage the framing team to achieve their role KPIs - Review sales and production workload and build plans and sales floor time for networking. - Manage and execute the inventory management processes as assigned - Manage and execute shrink and safety programs. - Serve as Manager on Duty (MOD) - Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development - Partners with MODs daily on the expectations of framing and other framers. - Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others - Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget - Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment - Acknowledge customers, help locate product and provide solutions - Assist with Omni channel processes - Other duties as assigned Minimum Education - must be at least 18 years of age Minimum Type of experience the job requires - basic computer skills Preferred Type of experience the job requires - Previous custom framing experience is preferred - Retail management experience - Experience leading a sales team We are an Equal Opportunity Employer. Check out our EEO policy [

Keywords: Michaels Stores, Inc., Syracuse , FT Framing Manager, Executive , Syracuse, New York

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