NY - Retail Assistant General Manager

Company: PharmaCann Inc.
Location: Syracuse
Posted on: May 16, 2020

Job Description:

Company Description

PharmaCann founded in 2014.

One of the country s largest vertically integrated cannabis companies, providing safe, reliable, top-quality cannabis products to improve people s lives. By investing in people, practices, and infrastructure, we are shaping a new, vital, wellness-focused industry. Our goal is to increase sustainable access to cannabis by offering effective, affordable and trusted products and services.

We are licensed in eight states to grow, process and/or dispense medical cannabis products for adult and pediatric patients, as well as for responsible adult use. We are expanding rapidly as we continue to earn new state licenses and gain recognition as a trusted resource in this evolving space.

Our dispensaries operate under the brand Verilife and are designed to help people feel better and get more enjoyment out of life by becoming comfortable with the safe, informed use of quality cannabis.

We invest in best practices at every turn to ensure people have access to the most effective options for feeling and living better. We are constantly researching and developing new forms and formulations of cannabinoid-based treatments to improve people s well-being.Job Description

The Assistant General Manager (AGM) assists in all aspects of the daily operations. The AGM will have primary responsibility for leading and developing a team to implement and continuously improve the customer experience and operational initiatives. The AGM must be knowledgeable with regulatory requirements and state/local law and ensure processes are followed in line with compliance.

Duties and responsibilities
Perform store opening and closing responsibilities, including daily cash reconciliation and reporting.
Perform required inventory management and processes including counts and reconciliations, ordering,
fulfillment, receiving, reorders, availability, cannabis waste disposal, reporting by acceptable accounting
principles and remedy discrepancy issues.
Establish and implement operational and customer focused policies, standards and procedures for retail staff.
Under the direction of the GM, assist in hiring,onboarding/offboarding, coaching, training, developing,
scheduling and managing dispensary employees, including conducting regular performance reviews and
counseling sessions.
Develop high customer experience standards and engagement through sales training and product knowledge.
Implement an outreach/hospitality program through networking, customer and market data analysis and
execution of company promotions and programs.
Follow all processes to ensure accurate and safety protocols are maintained as part of the quality assurance
program.
Fill in for General Manager and PCR as needed.Qualifications

A minimum of 3 years experience in the retail industry with related experience in supervising, training, and retail
customer service.
Highly organized, detail oriented and the ability to maintain exemplary customer service
Experience in Microsoft Office (Word, Excel) and proficiency in G-Suite

Experience with inventory, point of sale, and cash management systems
Must be able to pass a background check and secure an agent card in states that require it
Must be 21 years of age.
Preferred Qualifications:
Associates degree
Knowledge of state cannabis regulations
Knowledge of marijuana strains, edibles, extracts and current products on the market

Working conditions
The position will require flexible schedules, evenings and weekends.
May be required to deal with difficult customers.

Physical requirements
Can lift at least 50 pounds.
Ability to withstand long hours working on a computer.
Ability to stand for long periods.
Ability to operate in a fast pace environmentAdditional Information

All your information will be kept confidential according to EEO guidelines.

PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available.

Experience : Associate

Keywords: PharmaCann Inc., Syracuse , NY - Retail Assistant General Manager, Executive , Syracuse, New York