Quality Manager
Company: Syntec Optics
Location: Rochester
Posted on: February 27, 2026
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Job Description:
Job Description Job Description Job Summary: The Quality Manager
is responsible for developing and maintaining a system to assure
that all products manufactured by the organization meet customer
specifications and achieve quality and reliability levels. Directs
activities and provides guidance to quality department personnel.
Essential Duties and Responsibilities: • Directs day to day
activities of the Quality department, provides employee support,
direction, and development. Make employment decisions regarding the
Quality department. • Responsible for training and enhancing the
knowledge of quality inspectors. • Perform quality engineering
decisions during the pre-production process to develop and
implement control plans and inspection documentation to ensure
conformity of final product. • Responsible for monitoring Quality
department’s output for 1st piece, in-process, receiving, final,
and first article inspections. • Performs the quality authorization
function for all Quality Management System documentation. • Meets
with vendors, customers, quality representatives and company
personnel to discuss and resolve quality problems and corrective
actions. • Responsible for effective NCMR and MRB process. • Team
leader of all Material Review Board functions. • Compiles
corrective action summary reports for the Management Review
Meetings. • Monitors, maintains, or develops, performance reporting
systems relative to the effectiveness of inspection operations and
initiates necessary action based upon results. • Interacts with
company personnel to support scheduling and implementation of
continuous improvement objectives in the manufacturing process. •
Recommends and implements corrective action procedures to assure
improvement of lean methods and elimination of wasteful practices
in QA/other departments within the organization. • Responsible for
all necessary quality related documents as required by customers
and internal staff. • Assist with the Implementation and
maintenance of the Quality Management System for ISO compliance
including, ISO education, procedure writing, auditing. Additional
Responsibilities: • Responsible for quality assurance personnel
scheduling and inspection coverage for the facility. • Performs
product/process analysis for cost reduction, quality improvement,
and improved efficiency. • Responsible for all inspection tooling
in the facility. • Responsible for all the calibration activities
in the facility. • When requested, may work on special projects and
various related assignments. • Performs other related duties and
assignments as required. Physical Demands and Work Environment: The
physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. While performing the duties of this job, the employee is
regularly required to sit, talk and/or hear. The employee is
frequently required to use hands to finger, handle or feel. The
employee is occasionally required to reach with hands and arms. The
employee is occasionally required to climb or balance, stoop,
kneel, crouch and/or crawl. The employee must also occasionally
lift and/or move up to 25 pounds. Specific vision abilities include
close vision and color vision. Ability to solve practical problems
and deal with a variety of concrete and abstract variables in
situations where only limited standardization exists. The noise
level in the work environment may range from low, moderate to loud.
Education, Skills and Experience: • Bachelor’s degree or equivalent
in education and experience. • Minimum 10 years experience in
quality control, with management experience • Assist with company
print reviews and drawing interpretation, including extensive
knowledge of GD&T. • Familiar with the operation and
programming of a CMM. • Familiar with CNC technology and the use of
CAD/CAM software (IE; Mastercam, Solidworks, ETC…) • Experience
with supply chain management and supplier approval procedures •
Experience with functional gauging. • Problem solving and
corrective/preventative action expertise. • Oral and written
communication skills. • Ability to remain organized • Must be
proficient with Microsoft Office and Outlook. • Familiar with all
aspects of ISO and ISO certification.
Keywords: Syntec Optics, Syracuse , Quality Manager, Engineering , Rochester, New York