Inside Sales / Customer Service
Company: Gates Albert
Location: North Chili
Posted on: February 14, 2026
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Job Description:
Job Description Job Description About the job: Manage customer
orders to support production of parts on Davenport multi-spindle
screw machines. Opportunities for growth: Training is provided to
further the knowledge of inside sales and customer service specific
to company policies and standards as well as other areas of the
business. Essential Functions & Responsibilities: Enter incoming
orders verifying price, revision level and delivery date Manage
customer on-line portals to generate and modify orders Generate
routing sheets for needed part orders Manage customer questions and
issues including; delivery expedites and recovery plans. Manage
below safety stock program Manage min / max program for high volume
parts Manage customer revision log Manage on time delivery metric
for all customers Experience with internal audits and familiarity
with quality standards including; IATF 16949-2016, ISO 9001-2015
and AS9100D is required. Minimum Experience: 5 years related inside
sales / customer service experience. Other Requirements: Ability to
work collaboratively to solve problems relative to area of
responsibility. Ability to adhere to safety rules, policy and
procedures. Ability to adhere to employee rules, policy and
procedures. Gates Albert Offers a stable environment, excellent
benefits, 401(k) match and career growth. EOE, including
disability/vets Job Posted by ApplicantPro
Keywords: Gates Albert, Syracuse , Inside Sales / Customer Service, Engineering , North Chili, New York
