Customer Service Representative
Company: Nesco Resource
Location: Elmira
Posted on: June 25, 2025
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Job Description:
Nesco Resource is hiring for our client in the Elmira area for a
Customer Service Representative. This is a permanent f ull time
position Monday thru Friday Hourly Pay $22 to $23 Job Title:
Customer Service Representative Description: Serves customers by
providing product and service information; resolving product and
service problems. Duties: Attracts potential customers by answering
product and service questions; suggesting information about other
products and services. Opens customer accounts by recording account
information. Maintains customer records by updating account
information. Resolves product or service problems by clarifying the
customer's complaint; determining the cause of the problem;
selecting and explaining the best solution to solve the problem;
expediting correction or adjustment; following up to ensure
resolution. Maintains financial accounts by processing customer
adjustments. Recommends potential products or services to
management by collecting customer information and analyzing
customer needs. Prepares product or service reports by collecting
and analyzing customer information. Contributes to team effort by
accomplishing related results as needed. Skills/Qualifications:
Customer Service Product Knowledge Quality Focus Problem Solving
Market Knowledge Documentation Skills Listening Phone Skills
Resolving Conflict Analyzing Information Multi-tasking Nesco
Resource offers a comprehensive benefits package for our
associates, which includes a MEC (Minimum Essential Coverage) plan
that encompasses Medical, Vision, Dental, 401K, and EAP (Employee
Assistance Program) services. Nesco Resource provides equal
employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state, or local laws.
Keywords: Nesco Resource, Syracuse , Customer Service Representative, Customer Service & Call Center , Elmira, New York
