Customer Service Representative
Company: Aston Carter
Location: New Berlin
Posted on: January 14, 2026
|
|
|
Job Description:
Job Description Job Description Position Summary We are seeking
a detail-oriented Order Entry Specialist to join our team. This
role is responsible for accurately processing customer orders,
maintaining data integrity in SAP, and providing exceptional
customer service throughout the order lifecycle. The ideal
candidate will have at least 3 years of customer service experience
and proficiency in SAP . Key Responsibilities Accurately enter and
process customer orders into SAP system. Review and verify order
details for accuracy, including pricing, quantities, and delivery
dates. Communicate with customers regarding order status, changes,
and delivery schedules. Collaborate with internal teams (sales,
production, logistics) to ensure timely fulfillment. Resolve order
discrepancies and customer inquiries promptly and professionally.
Maintain detailed records of orders and customer interactions in
SAP and CRM systems. Monitor inventory levels and coordinate with
supply chain for product availability. Generate reports and assist
with data analysis related to order processing. Qualifications
Minimum 3 years of customer service experience in a fast-paced
environment. Proficiency in SAP for order entry and data
management. Strong attention to detail and organizational skills.
Excellent communication and problem-solving abilities. Ability to
manage multiple priorities and meet deadlines. Proficiency in
Microsoft Office Suite (Excel, Word, Outlook). Preferred Skills
Experience in manufacturing or distribution environments.
Familiarity with ERP systems beyond SAP. Knowledge of shipping and
logistics processes. Job Type & Location This is a Contract to Hire
position based out of New Berlin, WI. Pay and Benefits The pay
range for this position is $20.00 - $25.00/hr. Eligibility
requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to
change and may be subject to specific elections, plan, or program
terms. If eligible, the benefits available for this temporary role
may include the following: • Medical, dental & vision • Critical
Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax
and Roth post-tax contributions available • Life Insurance
(Voluntary Life & AD&D for the employee and dependents) • Short
and long-term disability • Health Spending Account (HSA) •
Transportation benefits • Employee Assistance Program • Time
Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a
fully onsite position in New Berlin,WI. Application Deadline This
position is anticipated to close on Jan 23, 2026. About Aston
Carter: Aston Carter provides world-class corporate talent
solutions to thousands of clients across the globe. Specialized in
accounting, finance, human resources, talent acquisition,
procurement, supply chain and select administrative professions, we
extend the capabilities of industry-leading companies. We draw on
our deep recruiting expertise and expansive network to meet the
evolving needs of our clients and talent community with agility and
excellence. With offices across the U.S., Canada, Asia Pacific and
Europe, Aston Carter serves many of the Fortune 500. We are proud
to be a ClearlyRated Best of Staffing® double diamond winner for
both client and talent service. The company is an equal opportunity
employer and will consider all applications without regard to race,
sex, age, color, religion, national origin, veteran status,
disability, sexual orientation, gender identity, genetic
information or any characteristic protected by law. If you would
like to request a reasonable accommodation, such as the
modification or adjustment of the job application process or
interviewing process due to a disability, please email
astoncarteraccommodation@astoncarter.com for other accommodation
options.
Keywords: Aston Carter, Syracuse , Customer Service Representative, Administration, Clerical , New Berlin, New York
