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Strategy & Operations Senior Associate

Company: DoorDash
Location: Syracuse
Posted on: April 9, 2021

Job Description:

About The Team

The Strategy & Operations team is responsible for strategic development and growth at DoorDash. Together, we're building the world's most efficient and reliable same-day logistics platform to fulfill our vision of empowering all local businesses. Strategy & Operations Associates work to define the value of new initiatives, and run experiments to drive the future of Consumer, Dasher, and Merchant experiences on the DoorDash platform. You will dive into data to explain delivery quality performance at the lowest level of detail, devise high-impact strategies, work side-by-side with external teams and manage a team of specialists to make those a reality.

About The Role

Our best Associates are truth seekers, data-driven, intellectually curious, action oriented operators, and have exceptional relationship-building skills. They combine business context and analytics to take a problem area and implement a customized solution. Think this is you? Read on---

You're Excited About This Opportunity Because You Will---

  • Analyze - Build models to evaluate the costs and benefits of various Dasher initiatives and experiments.
  • Strategize - From first principles, you'll develop the optimal strategy for best serving our customers.
  • Collaborate - Influence and engage across the company - partner cross-functionally with our Operations, Merchant, Finance, Product, Engineering, and Analytics teams to achieve goals.
  • Build and Experiment - You'll have your fingerprints all over the future of DoorDash Logistics. You'll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details.

    We're Excited About You Because---
    • Self-starter - You have a bias towards action and are able to thrive in a fast-paced, constantly changing work environment
    • Problem solver - You can translate high-level goals into actionable plans
    • Accountable - You want to oversee the outcome and help improve our most important growth and profitability metrics
    • Entrepreneurial - You want to shape the direction of the company
    • Generalist - You seek exposure to different types of problems and want to try your hand at different sides of the business
    • Relationship-builder - You can influence and motivate people at all levels across a variety of responsibilities
    • You have completed your Bachelor's degree and have 1-3 years work experience in banking, consulting, bizops, strategy, operations, technology, start-ups, or related experiences
    • Your track record of leading initiatives, hitting goals, and succeeding in a team environment speaks for your readiness to take on new challenges
    • You exhibit excellent communication and interpersonal skills, including experience working cross-functionally to achieve shared goals.
    • You possess advanced Excel skills (can perform complex functions)
    • You have high-growth or early-stage startup experience is a plus
    • You have project management experience
    • You have familiarity with SQL
      Why You'll Love Working at DoorDash

      We are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.

      We are operators - We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day.

      We are learners - Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.

      We are one team - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

      About DoorDash

      At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. Read more on the DoorDash website, the DoorDash blog, the DoorDash Engineering blog, and the DoorDash Careers page.

      DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users-from Dashers to Merchants to Customers.

      We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

      Our Commitment to Diversity and Inclusion

      We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

      Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

      If you need any accommodations, please inform your recruiting contact upon initial connection.

Keywords: DoorDash, Syracuse , Strategy & Operations Senior Associate, Accounting, Auditing , Syracuse, New York

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