Strategy & Operations Senior Associate
Posted on: April 9, 2021
About The Team
The Strategy & Operations team is responsible for strategic
development and growth at DoorDash. Together, we're building the
world's most efficient and reliable same-day logistics platform to
fulfill our vision of empowering all local businesses. Strategy &
Operations Associates work to define the value of new initiatives,
and run experiments to drive the future of Consumer, Dasher, and
Merchant experiences on the DoorDash platform. You will dive into
data to explain delivery quality performance at the lowest level of
detail, devise high-impact strategies, work side-by-side with
external teams and manage a team of specialists to make those a
About The Role
Our best Associates are truth seekers, data-driven, intellectually
curious, action oriented operators, and have exceptional
relationship-building skills. They combine business context and
analytics to take a problem area and implement a customized
solution. Think this is you? Read on---
You're Excited About This Opportunity Because You Will---
- Analyze - Build models to evaluate the costs and benefits of
various Dasher initiatives and experiments.
- Strategize - From first principles, you'll develop the optimal
strategy for best serving our customers.
- Collaborate - Influence and engage across the company - partner
cross-functionally with our Operations, Merchant, Finance, Product,
Engineering, and Analytics teams to achieve goals.
- Build and Experiment - You'll have your fingerprints all over
the future of DoorDash Logistics. You'll do whatever it takes to
launch, get 1% better every day, and scale something completely
new. This means everything from high-level strategy to nitty-gritty
We're Excited About You Because---
- Self-starter - You have a bias towards action and are able to
thrive in a fast-paced, constantly changing work environment
- Problem solver - You can translate high-level goals into
- Accountable - You want to oversee the outcome and help improve
our most important growth and profitability metrics
- Entrepreneurial - You want to shape the direction of the
- Generalist - You seek exposure to different types of problems
and want to try your hand at different sides of the business
- Relationship-builder - You can influence and motivate people at
all levels across a variety of responsibilities
- You have completed your Bachelor's degree and have 1-3 years
work experience in banking, consulting, bizops, strategy,
operations, technology, start-ups, or related experiences
- Your track record of leading initiatives, hitting goals, and
succeeding in a team environment speaks for your readiness to take
on new challenges
- You exhibit excellent communication and interpersonal skills,
including experience working cross-functionally to achieve shared
- You possess advanced Excel skills (can perform complex
- You have high-growth or early-stage startup experience is a
- You have project management experience
- You have familiarity with SQL
Why You'll Love Working at DoorDash
We are leaders - Leadership is not limited to our management team.
It's something everyone at DoorDash embraces and embodies.
We are operators - We believe the only way to predict the future is
to build it. Creating solutions to lead our company and our
industry is what we do on every project, every day.
We are learners - Everyone here is continually learning on the job,
no matter if we've been in a role for one year or one minute. We
are committed to learning and implementing what is best for our
customers, merchants, and dashers.
We are one team - The magic of DoorDash is our people, together
making our inspiring goals attainable and driving us to greater
At DoorDash, our mission to empower local economies shapes how our
team members move quickly and always learn and reiterate to support
merchants, Dashers and the communities we serve. We are a
technology and logistics company that started with door-to-door
delivery, and we are looking for team members who can help us go
from a company that is known for delivering food to a company that
people turn to for any and all goods. Read more on the DoorDash
website, the DoorDash blog, the DoorDash Engineering blog, and the
DoorDash Careers page.
DoorDash is growing rapidly and changing constantly, which gives
our team members the opportunity to share their unique
perspectives, solve new challenges, and own their careers. Our
leaders seek the truth and welcome big, hairy, audacious questions.
We are grounded in our company values, and we make intentional
decisions that are both logical and display empathy for our range
of users-from Dashers to Merchants to Customers.
We're committed to supporting employees' happiness, healthiness,
and overall well-being by providing comprehensive benefits and
perks including premium healthcare, wellness expense reimbursement,
paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive
community within our company, industry, and cities. That's why we
hire and cultivate diverse teams of people from all backgrounds,
experiences, and perspectives. We believe that true innovation
happens when everyone has room at the table and the tools,
resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and
goals, no employee or applicant will face discrimination or
harassment based on: race, color, ancestry, national origin,
religion, age, gender, marital/domestic partner status, sexual
orientation, gender identity or expression, disability status, or
veteran status. Above and beyond discrimination and harassment
based on "protected categories," we also strive to prevent other
subtler forms of inappropriate behavior (i.e., stereotyping) from
ever gaining a foothold in our office. Whether blatant or hidden,
barriers to success have no place at DoorDash. We value a diverse
workforce - people who identify as women, non-binary or gender
non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black
or African American, Hispanic or Latinx, Native Hawaiian or Other
Pacific Islander, differently-abled, caretakers and parents, and
veterans are strongly encouraged to apply. Thank you to the Level
Playing Field Institute for this statement of
If you need any accommodations, please inform your recruiting
contact upon initial connection.
Keywords: DoorDash, Syracuse , Strategy & Operations Senior Associate, Accounting, Auditing , Syracuse, New York
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